Privacy policy

The Sanity Annex: Privacy Policy

Last updated: February 3, 2026

The Sanity Annex operates this store and website to provide you with a curated shopping experience (the "Services"). Our store is powered by Shopify, which enables us to provide these Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from the Services.

1. Personal Information We Collect

We collect personal information necessary to fulfill your orders and improve your experience:

- Contact Details: Name, billing address, shipping address, and email address.

- Financial Information: Payment card details and transaction history. All payments are processed securely via Shopify’s PCI-compliant checkout.

- Device Information: IP address, browser type, and usage data collected via cookies to improve store functionality.

2. How We Use Your Personal Information

- Fulfill Orders: To process payments, manufacture your custom assets, and arrange shipping.

- Communication: To send order confirmations, shipping updates, and respond to inquiries.

- Security & Fraud: To screen orders for potential risk or fraud.

3. Relationship with Third Parties

- Shopify: Our store is hosted by Shopify. Your data is stored through Shopify’s secure data storage and databases.

- Fulfillment Partners: We share your shipping details with our Print-on-Demand partners (e.g., Printify) solely to facilitate the production and delivery of your order.

- Compliance: We may share information to comply with applicable laws and regulations.

4. Data Security (SSL)

To protect your personal information, we take reasonable precautions and follow industry best practices. Your connection to The Sanity Annex is encrypted using Secure Sockets Layer (SSL) technology and stored with AES-256 encryption.

5. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

6. Your Rights (UK GDPR)

As a resident of the United Kingdom, you have the right to access, correct, or delete the personal information we hold about you. You may also object to the processing of your data or request data portability.

7. Contact

For more information about our privacy practices, to exercise your data rights, or to make a complaint, please contact our Data Compliance lead directly via email.

Email: requisitions@thesanityannex.com

Registered Business Location: The Sanity Annex Poole, Dorset, United Kingdom

(Physical mail correspondence is accepted by request; please email us for the appropriate regional processing address.)